Customer Support

If you have questions, comments, and other concerns about any of our products and services, feel free to email us using our address: support@quely.ph.

For urgent queries, we will reply within 24 hours. For ordinary queries, we will reply within 48 hours.

Please note that our standard shipping time usually takes 3-7 days. This allows us to source our products from different locations. Be considerate while waiting for your order. Anyway, your purchase is covered by our “buyer protection” policy.

For more information about our consumer protection, please visit our Refund Policy and Terms of Service page.